Returns & Exchanges

At Emma Relief, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange any unworn items with original tags within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

  • 3.
    Attach the Label

    Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return parcel.

  • 4.
    Receive Your Refund

    Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.